Calling 911 in Bergen Springs Estates

Mountain View County uses the following format for rural addresses:

• 5227 Twp Rd 320

For lot number 198, your address would be: 198-5227 Twp Rd 320. When used for emergency services, indicate if services should turn left or right to your location.

When You Call 911

If you call 911, the operator will ask for your:

• Name

• Address

• Phone number

Write this information down because you may not remember your own number at the time or someone else may be using your phone to call for help. The 911 operator will need this information so that if they lose communication with you, they’ll know where you are and how to contact you again.

To assist the EMS

If you’re inside your cabin or trailer:

• Turn on the outside lights (if at night).

• Unlock the door so EMS can get in.

If you have a dog you should lock it in a separate room even if you think it’s friendly, because under stressful situations pets can be unpredictable.

STARS Air Ambulance

Bergen Springs Estates is registered with Stars Air Ambulance. Our Site Number is 6877. During the summer the helicopter will land in the front field and during the winter it will land on the main entrance road.

AED at Bergen Springs Estates

AEDs are located in the Community Hall and East Entrance Garage

To operate the Lifeline View AED:

• Push the GREEN Power button and follow the voice directions.

The directions are loud and clear. The unit also has a screen for visual directions.

The AEDs have both adult and child pads. In case of EMERGENCY break the glass to access the KEY to the door at each location.

Wildlife Safety: Bears & Cougars

Our community is located in scenic natural terrain, so it’s expected that bears and cougars may be nearby.

To ensure everyone’s safety, please take note of the guidelines below and consult the local resource at Mountain View BearSmart for additional information.

If You Encounter a Bear

• Stay calm — do not run.

• Speak softly and back away slowly while keeping the bear in view.

• Make yourself appear larger and give the bear space.

• If the bear continues to approach, use bear spray if you have it.•

• Report the sighting to our Board and follow any additional guidance from BearSmart.

If You Encounter a Cougar

• Do not turn your back or start running .

• Maintain eye contact, raise your arms, and make your presence large.

• Shout loudly, throw objects if necessary to deter the animal.

• Keep pets and children close—pick up small children rather than bending down.

• Back away slowly while facing the cougar, then report the sighting.

General Wildlife Safety Guidelines

• Remove attractants: garbage, food scraps, pet food, bird seed, BBQ grease, and other food smells.

• Never feed wildlife.

• Keep pets leashed and supervised, especially during dawn and dusk.

• Walk with care at dawn or dusk when wildlife are most active.

• Consult Mountain View BearSmart for local best practices and region-specific advice.